Cooking GenieSupport
We’re here to help. Email us and we’ll get back to you as soon as possible.
✉️ Contact
To help you faster, include your account email, iPhone model, iOS version and a description or screenshot of the issue.
Email supportpiramostudio@gmail.com
💳 Subscriptions & payments
- Payments and refunds are handled by Apple. You can request a refund at reportaproblem.apple.com.
- To cancel Genie+, go to Settings › your name › Subscriptions on your iPhone.
- If you switched devices, tap “Restore purchases” in the app.
🗑️ Delete your account
You can delete your account and all your data from within the app. See how to delete your account →
FAQ
Is Cooking Genie free?
Yes. You can generate up to 5 recipes a day for free. Genie+ unlocks unlimited recipes plus Pantry and Specific recipe modes.
Can I use it with food allergies?
Yes. Add your allergies to your profile and Cooking Genie will exclude them. Recipes are AI-generated, so always double-check ingredient labels and allergens.
Which languages are supported?
English, Spanish, French and Italian.
How do I cancel Genie+?
Go to Settings › your name › Subscriptions on your iPhone, or Profile › Manage subscription in the app. You keep access until the end of the paid period.
I got a new iPhone. How do I get my subscription back?
Sign in with the same account and tap “Restore purchases” in your profile or on the Genie+ screen.
Does it work offline?
You need an internet connection to generate new recipes. Saved recipes can be viewed and exported.
How do I delete my account?
In the app, go to Profile › Delete account. Your account and data are permanently erased.